TL* THE CONTACT OWNS A 2011 KIA SOUL. THE CONTACT STATED THAT AFTER IMPACTING THE REAR END OF ANOTHER VEHICLE, THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT DID NOT RETRACT. A POLICE REPORT WAS FILED AND THE DRIVER SUSTAINED BRUISES AND CONTUSIONS. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 15,500.