← NHTSA complaints

2008 CHRYSLER TOWN AND COUNTRY — POWER TRAIN

crash · 938398 · 2012-09-08

Vehicle

Make
CHRYSLER
Model
TOWN AND COUNTRY
Year
2008
Manufacturer
Chrysler (FCA US, LLC)
Component
POWER TRAIN
Miles at failure
108,000

Severity

Deaths
0
Injured
0
Fire
No
Crash
Yes
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

YES I HAVING AND ISSUE WITH MY WIFE'S 2008 CHRYSLER TOWN AND COUNTRY MINIVAN, ABOUT A WEEK AGO THE IGNITION MODULE WHERE THE KEY FOB SITS WHILE DRIVING, HAS BEEN SHIFTING TO THE OFF POSITION ON ITS OWN WHILE THE VEHICLE IS IN MOTION, THUS TAKING POWER AWAY FROM THE STEERING AND BRAKING SYSTEM. IT HAS CREATED TWO INCIDENTS WHERE MY WIFE RAN OFF THE ROAD DENTED THE LEFT SLIDING DOOR AND SCRATCHED THE VAN UP, AND THE OTHER INCIDENT WAS WHEN SHE WAS BACK UP IT SHUT DOWN AND SHE SLAMMED INTO THE PARK VEHICLE AND DENTED THE REAR TAIL GATE CAUSE SHE WAS NOT ABLE TO BRING IT TO A STOP, NO DAMAGE TO OTHER VEHICLE WAS MADE. SO WE HAD THE VEHICLE TOWED TO THE NEAREST CHRYSLER DEALERSHIP, AND FOUND OUT THAT SEVERAL THOUSAND OF THESE VEHICLES ARE UNDER RECALL, EXCEPT MY YEAR/MODEL THEY START THE RECALL ONE YEAR NEWER THAN MY MODEL WHICH HAS THE SAME TYPE OF IGNITION MODULE, INWHICH I AM HAVING THE SAME EXACT SAFETY ISSUE AS THE NEWER MODEL. I WAS INFORMED BY THE DEALERSHIP THAT TO REPAIR IT BACK TO WHOLE, THAT IS A NEW MODULE, AND 2 NEW KEYS ARE THEY OLD KEYS WONT WORK THAT IT WILL COST ME $800... THIS IS ABSURD, THIS IS SAFETY ISSUE, AND THE RECALL NEEDS TO BE WIDENED TO ALLOW ALL MODELS WITH THESE JUNK IGNITION MODULES TO BE REPLACED FOR THE SAFETY OF THE GENERAL PUBLIC. I DON'T THINK I SHOULD HAVE TO PAY FOR A SERIOUS SAFETY ISSUE AS THIS, WHEN MY MODEL OF VEHICLE CERTAINLY SHOULD HAVE BEEN INCLUDED, AS IT HAS THE SAME PROBLEM. I HAVE CONTACTED CHRYSLER HEADQUARTERS AND FILED A FORMA

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10474331
Machine
JSON-LD · Markdown