THIS INCIDENT WAS ORIGINALLY TRANSMITTED TO NHTSA FOR INVESTIGATION PURPOSES AND I WAS IN CONTACT WITH [XXX] FROM NHTSA. AFTER RECALL WAS ISSUED, I CONTACT GM REGARDING THE SITUATION SO THAT I COULD GET REIMBURSED FOR CHARGES DUE TO THIS RECALL AND GM HAS REFUSED TO OFFER ANY ASSISTANCE THEY SAID BASED ON MY VIN. I CANNOT UNDERSTAND WHY IF I HAD THIS EXACT PROBLEM AND WAS PART OF THE NHTSA INVESTIGATION PROCESS FOR THIS RECALL THAT GM IS NOT HONORING THE RECALL. MY VEHICLE MATCHES ALL THE RECALL INFORMATION, YET GM SAYS IT IS VIN SPECIFIC AND MINE IS NOT PART OF THE RECALL, AND REFUSES TO HELP ME. PLEASE HELP? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR