TL* THE CONTACT OWNS A 2012 CHRYSLER 200. THE CONTACT STATED THAT WHILE DRIVING 11 MPH ANOTHER VEHICLE CRASHED INTO THE CONTACT WHICH CAUSED THE CONTACT TO CRASH INTO A TREE AND THE AIR BAGS FAILED TO DEPLOY. THE POLICE REPORT WAS FILE. THE CONTACT SUSTAINED MAJOR INJURIES. THE VEHICLE WAS DESTROYED AND WAS TOWED AWAY FROM THE CRASHED SCENE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ADDITIONAL ASSISTANCE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 740.