TL* THE CONTACT OWNS A 2012 HONDA ACCORD. THE CONTACT STATED THAT THE DRIVER SIDE HEAD REST WOULD MOVE FORWARD TOO FAR AND WAS CAUSING PAIN TO THE CONTACT'S NECK WHEN DRIVING. ADDITIONALLY, THE SEAT CAUSED PAIN TO HER BACK AND WAS EXTREMELY UNCOMFORTABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND RECOMMENDED THE ADJUSTMENT OF THE SEAT. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,500.