TL* THE CONTACT OWNED A 2007 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 20 MPH THE STEERING WHEEL LOCKED. THE DRIVER WAS UNABLE TO TURN THE STEERING WHEEL AND CRASHED INTO AN ELECTRICAL POLE. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. A PASSENGER IN THE FRONT SEAT SUSTAINED A BACK AND NECK SPRAIN AS WELL AS SEVERE PAIN TO HER ENTIRE BODY. THE VEHICLE WAS TOWED AN AUTO BODY SHOP. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.