# 2012 BUICK LACROSSE — SEATS
> NHTSA complaint `944767` · 2012-10-16 · General Motors, LLC
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** BUICK
- **Model:** LACROSSE
- **Year:** 2012
- **Manufacturer:** General Motors, LLC
- **Component:** SEATS
- **Miles at failure:** 2,300
## Narrative
HEAD REST IS ANGLED TOO FAR FORWARD - THERE IS NO WAY TO ADJUST THE ANGLE (ONLY UP AND DOWN HEIGHT). THIS CREATES NECK PAIN, BACK PAIN, ETC. THERE IS NO WAY TO ADJUST WHERE MY HEAD IS NOT FORCED INTO MY CHIN IF I FULLY REST MY SHOULDERS ON THE SEAT. I FEAR A SEVERE NECK INJURY IF EVER IN A CRASH IN THIS VEHICLE.  *TR
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*