NHTSA complaint: 2008 MINI COOPER — EQUIPMENT ADAPTIVE/MOBILITY
DEAR NHTSA, I NEARLY LOST MY LIFE 3WKS BACK, MY CAR IS FILLED WITH AFTERMARKET PRDT. MY CARS COMPUTER IS FAILED ALSO, WHICH WON'T ALERT OR RECORD ANY INCIDENT. I TRIED TALKING TO MINIUSA&CARMAX, THEY WONT LISTEN. I HAVE AN HEART CONDITION NOW COZ OF THE NEAR DEATH EXPERIENCE. I DEVELOPED A LOW HIGH BP 80/103 & FAST HEARTBEAT, WHICH I AM TAKING MED. AFTER THE INCIDENT. I WROTE LETTERS&POSTED ON THEIR FACEBOOK PAGE NO RESPONSE. I NEED HELP! I USED TO BE A PROUD OWNER OF 2008 MINI COOPER! NOW MY CAR TURNED INTO A DEATH TRAP! ITS NOTHING BUT A NIGHTMARE, SO FAR 3 TIMES CAR WAS TURNED OFF IN THE MIDDLE OF THE ROAD & FREEWAY, WHEN IT HAPPENED I APPLIED MY (ALL THREE TIMES) BREAK WHICH WENT TO THE FLOOR, DIDN'T WORK, BOUGHT THE CAR FROM CARMAX WITH A WARRANTY (EXTENDED), ALSO THE CAR HAS 53,100 MILES ONLY! CALLED CARMAX BURBANK OFFICE NO RESPONSE, THEN CALLED CARMAX OFFICE OF THE PRESIDENT AFTER A GREAT DEAL GOT RESPONSE FROM A REP. NOW THE CAR IS WITH UNIVERSAL CITY MINI OF NOHO! CARS BREAK SYS. IS AN AFTER MARKET PROD. MY CAR COMPUTER/DASH DISPLAY CHECK ENGINE LIGHT OR SIGNAL COMES ON EVERY 3-4 MONTHS, WHEN IT DOES, THE LIGHT WILL STAY ON FOR A DAY OR TWO, THEN IT DISAPPEARS, WHEN I MENTIONED THIS TO MINI DEALERSHIP, CAR KEY RECORDS ALL THE ACTIVITIES OF THE CARS ENGINE AND INCIDENTS, WHEN THE REP. AT DEALERSHIP DOWNLOADED THE CAR KEY, HE COULDN'T FIND A SINGLE INCIDENT, THEN I SHOWED HIM THE PIC I TOOK.. HE WAS SURPRISED... " THIS CAR IS NOTHING BUT A LEMON" POORLY HANDLED BY
National Highway Traffic Safety Administration — Office of Defects Investigation