TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING BECAME DIFFICULT TO MANEUVER. THE VEHICLE REGAINED STEERING ON ITS OWN. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE TIE ROD END NEEDED TO BE REPLACED. AFTER THE REPAIR THE FAILURE CONTINUED. THE DRIVER WAS TRAVELING APPROXIMATELY 45 MPH WHEN SHE LOST CONTROL OF THE STEERING AND CRASHED INTO A TELEPHONE POLE. THE DRIVER WAS TRANSPORTED TO THE HOSPITAL BY AMBULANCE. THE CONTACT STATED THAT THE DRIVER SUSTAINED INJURIES TO HER NECK, HEAD AND BACK. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.