# 2003 VOLKSWAGEN JETTA — SEATS
> NHTSA complaint `952966` · 2012-12-09 · Volkswagen Group of America, Inc.
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** VOLKSWAGEN
- **Model:** JETTA
- **Year:** 2003
- **Manufacturer:** Volkswagen Group of America, Inc.
- **Component:** SEATS
## Narrative
AFTER NOTICING FOR WEEKS THAT MY HEATED SEATS WOULD ONLY WORK WHEN TURNED TO 5 (PASSENGER SEAT DOESN'T WORK AT ALL), MY LEG BEGAN BURNING WHILE DRIVING. I SMELLED SOMETHING BURNING AND LOOKED DOWN TO SEE THAT THERE WAS A HOLE IN MY SEAT AND THERE WAS SMOKE COMING OUT OF IT. I IMMEDIATELY TURNED THE SEAT OFF AND HAVEN'T TURNED IT ON SINCE. WHEN I CONTACTED VW, THEY TOLD ME THAT MY VEHICLE WAS NOT INCLUDED IN THE HEATED SEAT RECALL AND THAT I WOULD BE RESPONSIBLE FOR THE COST OF DIAGNOSING THE PROBLEM AS WELL AS FOR THE REPAIRS.  *TR
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*