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2003 MERCEDES BENZ E320 — STRUCTURE:BODY

2 injured · 954355 · 2012-12-19

Vehicle

Make
MERCEDES BENZ
Model
E320
Year
2003
Manufacturer
Mercedes-Benz USA, LLC
Component
STRUCTURE:BODY
Miles at failure
73,000

Severity

Deaths
0
Injured
2
Fire
No
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

PROBLEM #1). THE INTERIOR DRIVER AND PASSENGER DOOR HANDLES HAVE A CHROME TAPE OF SOME TYPE THAT COVERS THE HANDLES. THIS TAPE OVERTIME COMES OFF ON THE INSIDE AND IT IS EXTREMELY SHARP LIKE A RAZOR. I CUT MY FINGER TWICE ON THE DRIVER-SIDE AND A PASSENGER GOT CUT ON THE PASSENGER SIDE A YEAR LATER. I CONTACTED MERCEDES ABOUT THIS AND THEY WOULDN'T DO OR OFFER ANYTHING. PROBLEM #2). THE DRIVER AND PASSENGER SUN VISORS OVERTIME GET VERY VERY STIFF AND WILL NOT GO BACK ALL THE WAY UP. MY WIFE CAN NOT EVEN MOVE THEM AT ALL. I ALSO VERBALLY REPORTED THESE PROBLEMS TO PENSKE MERCEDES IN WEST COVINA, CA TO MY SERVICE WRITER AND HE STATED "YES WE ARE AWARE AS IT IS A COMMON PROBLEM HOWEVER THERE IS NO RECALL ON THOSE ITEMS". HE WANTED TO CHARGE ME $275 FOR EACH SUN VISOR TO BE REPLACED AND THAT DID NOT INCLUDE LABOR TO INSTALL THEM. PROBLEM #3). LOWER BALL JOINTS GO OUT QUITE FREQUENTLY AND IS ALSO A "KNOWN COMMON PROBLEM". *TR

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10489218
Machine
JSON-LD · Markdown