NHTSA complaint: 2008 FORD ESCAPE — STEERING
WAS DRIVING OUT OF THE GARAGE FROM THE DEALERSHIP AFTER THE SCHEDULED OIL CHANGE, THE STEERING WHEEL WAS NOT MOVING. I STOPPED THE CAR AND WALKED BACK TO LET THEM KNOW, ONE OF THE TECH'S SAID THE ENGINE HAD BEEN CLEANED AND THEREFORE I HAD TO WAIT FOR SOME WIRES TO DRY. HAVE HAD STEERING PROBLEMS SINCE THEN. WHEN STARTING ENGINE, I NEED TO TURN OFF AND ON 2 OR 3 TIMES FOR STEERING WHEEL TO RELEASE AND WHEN STOPPED (BUT IDLING) STEERING SHAKES AND MAKES CRACKLING SOUNDS. IT ALL STARTED AT THE SHAMALEY DEALERSHIP, IN EL PASO, TEXAS. CAR HAS BEEN THERE SINCE YESTERDAY. NEVER HAD PROBLEMS BEFORE UNTIL I TOOK FOR AN OIL CHANGE ON 11/27/12. *TR
National Highway Traffic Safety Administration — Office of Defects Investigation