TL* THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATED THAT THE REAR WINDOW GLASS SHATTERED IN PIECES WHILE THE WINDOW WAS CLOSED. THE CONTACT SUSTAINED INJURIES TO THE RIGHT HAND. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 123,009. .... UPDATED 02-20-13 *BF THE CONSUMER STATED THE MANUFACTURER STATED THERE WERE NO ACTIVE RECALLS AND DID NOT OFFER ANY ASSISTANCE. UPDATED 02/21/2013 *JS