NHTSA complaint: 2007 TOYOTA RAV4 — SUSPENSION:REAR
WE WERE ON A MAJOR HIGHWAY GOING HOME FROM ONE PART OF THE STATE TO ANOTHER WHEN WE THOUGHT WE HAD A FLAT TIRE. SUDDENLY WE LOST CONTROL OF THE CAR GOING FROM THE SLOW LANE, CROSSING THE PASSING LANE AND ENDING IN THE SNOWY MEDIAN. THE REAR LOWER SUSPENSION ARM NO. 1 TOTALLY FAILED. OUR HOME TOYOTA DEALER WAS SUPPOSE TO INSPECT IT ON DEC. 5 WHEN WE HAD OUR CAR IN FOR AN EARLIER RECALL. THEY HAD MENTIONED THAT WE WERE GOING TO GET A NOTICE IN THE MAIL AND IT WOULD BE TAKEN CARE OF THAT DAY. THAT DID NOT HAPPEN SINCE THE REPAIRING TOYOTA DEALER CHARGED BACK THE COSTS PLUS THE TOWING COSTS TO OUR HOME TOYOTA DEALER. WE JUST GOT OUR RECALL NOTICE TODAY. *TR UPDATED 02/26/13*L'S
National Highway Traffic Safety Administration — Office of Defects Investigation