TL* THE CONTACT OWNS A 2006 HONDA ACCORD. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, ANOTHER VEHICLE CRASHED INTO THE DRIVER'S SIDE OF HER VEHICLE. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS COMPLETELY DESTROYED AND THE DRIVER SUSTAINED INJURIES TO THE HEAD AND SPINE. BOTH THE MANUFACTURER AND DEALER WERE CONTACTED BUT NEITHER PROVIDED ANY ASSISTANCE. THE FAILURE MILEAGE WAS 82,000. UPDATED 10/29/13*LJ