TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, HE CRASHED INTO THE PASSENGER'S SIDE OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WAS SUBSTANTIAL DAMAGE TO THE DRIVER'S SIDE OF THE CONTACT'S VEHICLE. A PASSENGER IN THE CONTACT'S VEHICLE SUSTAINED A CHEST INJURY FROM THE SEAT BELTS. THE PASSENGER ALSO SUSTAINED AN EYE INJURY. BOTH THE CONTACT AND THE PASSENGER WERE TRANSPORTED TO THE HOSPITAL FOR TREATMENT. THE POLICE WERE NOTIFIED AND A REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE CONTACT WAS WAITING INFORMATION FROM THE INSURANCE COMPANY TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 55,000. UPDATED 4/24/13 *CN UPDATED 05/14/2013 *JS