NHTSA complaint: 2011 DODGE DURANGO — TIRES
DODGE DURANGO 2011 CREW-TRACTION DEFECT. GOT THE CAR 12/23/11. ON 1/12/12, DURING SNOW STORM. I LEFT WORK, CAR WOULD NOT STAY ON THE ROAD, SLID SIDEWAYS AS I TURNED. I WAS ON THE PHONE W/CO-WORKER WHO WAS BEHIND ME. I ASKED IF HE SAW MY CAR SLIDE, HE SAID YES, IT WAS DIFFICULT TO KEEP ON THE ROAD SO TOLD HIM I HAD TO GO.I DROVE TO PEORIA. I WAS GOING VERY SLOW. WENT TO SWIM MEET, THEN HEADED HOME DOWN KNOXVILLE AVE. MAYBE10 MPH, VERY CAUTIOUS, EVERYONE WAS PASSING ME. SIGNAL TURNED YELLOW, THEN RED, BUT MY CAR WOULD NOT STOP. ANTI-LOCK BREAKS WERE ON, CAR CONTINUED TO SLIDE. I SAW A TRUCK COMING A LONG WAY DOWN, I SLID INTO CROSS TRAFFIC, AND HIT THAT TRUCK. (I HAD PAIN IN MY SHOULDER, THE PAIN CONTINUED, & ON 3/30/12, HAD EMERGENCY SURGERY 4 RUPTURED CERVICAL SPINE. I NOW HAVE A PLATE,& 4 SCREWS IN MY NECK.)GOT THE CAR BACK, & TOOK IT TO TIRE SHOP TO PUT BETTER TIRES ON IT. WAS TOLD THERE WAS NOTHING WRONG W/TIRES, & THEY WERE BETTER TIRES THAN THEY COULD SELL ME. THIS YEAR IN LESS THEN 1 INCH OF SNOW, THE CAR DID A 180 SLIDE ON MY DRIVE, THEN SLID INTO TRAFFIC (LEVEL SURFACE), A CAR MISSED ME BY INCHES. SLIDE EVEN IN A QUARTER INCH SNOW. DOESN'T MATTER WHO IS DRIVING IT, THEY SLIDE. I AGAIN WENT 2 A DIFFERENT TIRE PLACE. THEY WANTED TO SELL ME THE SAME TIRES, I SAID NO WAY! THEY OFFERED ALTERNATIVES. I DECIDED TO GOOGLE WHAT KIND OF TIRES WOULD BE GOOD FOR MY CAR. MUCH TO MY DISMAY, APPARENTLY NONE ARE. WHAT I FOUND, WAS THAT THERE WERE SEVERAL '11 DURANGO OWNERS COMPLAININ
National Highway Traffic Safety Administration — Office of Defects Investigation