# 2004 BMW X5 — SEATS
> NHTSA complaint `963761` · 2013-02-19 · BMW of North America, LLC
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** Yes
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** BMW
- **Model:** X5
- **Year:** 2004
- **Manufacturer:** BMW of North America, LLC
- **Component:** SEATS
- **Miles at failure:** 89,000
## Narrative
TL* THE CONTACT OWNS A 2004 BMW X5. THE CONTACT STATED THAT HE STARTED TO SMELL SOMETHING BURNING FROM UNDER THE DRIVER'S SEAT. THE CONTACT PULLED OVER AT A GAS STATION TO HAVE THE VEHICLE INSPECTED. THE ATTENDANT FOUND THAT THERE WAS A HOLE UNDER THE SEAT FROM THE HEATED SEAT ELEMENT. THE CONTACT THEN TOOK THE VEHICLE TO THE DEALER WHERE THEY REPLACED THE HEATED SEAT ELEMENT, BUT NOT THE ACTUAL SEAT. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGES WERE 89,000.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*