NHTSA complaint: 2012 DODGE JOURNEY — STEERING
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY SE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 TO 25 MPH, THE VEHICLE SPUN OUT OF CONTROL WITHOUT ANY WARNING. THE VEHICLE STOPPED AFTER IT CRASHED INTO THE GUARD RAIL. THE CONTACT DID NOT RECEIVE ANY INJURIES. THE POLICE WERE CONTACTED AND A REPORT WAS AVAILABLE. THE VEHICLE WAS LATER TOWED TO A DEALER. THE MANUFACTURER WAS CONTACTED AND THEY INFORMED HER THAT AN INVESTIGATOR WOULD COME OUT AND DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED PENDING THE INVESTIGATION. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 3,000.
National Highway Traffic Safety Administration — Office of Defects Investigation