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GRACO NAUTILUS — CHILD SEAT:HARNESS:STRAP/WEBBING

1 injured · 966796 · 2013-03-06

Vehicle

Make
GRACO
Model
NAUTILUS
Year
Manufacturer
Graco Children's Products, Inc.
Component
CHILD SEAT:HARNESS:STRAP/WEBBING

Severity

Deaths
0
Injured
1
Fire
No
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

I BOUGHT THE GRACO NAUTILUS 3-IN-1 CAR SEAT IN JANUARY. I NOTICED THAT THE BUCKLE WAS A LITTLE TOUGH TO OPEN RIGHT FROM THE START, BUT I WOULD RATHER IT BE A LITTLE TOO SNUG, THAN TOO LOOSE. ONE MORNING IN FEBRUARY MY HUSBAND COULD NOT GET OUR 3 YEAR OLD SON OUT OF THE SEAT. HE IS A STRONG GUY, A 220+ POUND US NAVY SAILOR, AND HE COULDN'T GET IT TO BUDGE. AFTER ABOUT 5 MINUTES, IT OPENED. THEN LAST WEEK I WAS TRYING TO GET OUR SON OUT AND HE WAS TRAPPED. FOR OVER 20 MINUTES. I TRIED EVERYTHING, INJURING MY FINGERS AND THUMBS IN THE PROCESS BUT THE HARNESS BUCKLE WOULD NOT OPEN. I TRIED TO GET HIM OUT BY LOOSENING THE STRAPS ALL THE WAY, BUT I COULDN'T BECAUSE HE IS TOO BIG TO PULL OUT. HE WAS STUCK. IF IT HAD BEEN AN EMERGENCY, I DON'T WANT TO EVEN THINK ABOUT WHAT COULD HAVE HAPPENED. FINALLY, IT OPENED, LIKE THERE WAS NO PROBLEM AT ALL. THE BUCKLE IS DEFECTIVE. I NOTIFIED GRACO AND THEY REPLIED WITH A BLOG THEY WROTE TITLED "HARNESS BUCKLE TIPS". I SHOULD NOT HAVE TO READ TIPS ABOUT HOW TO OPEN A CAR SEAT BUCKLE. "PRESS RED BUTTON AND REMOVE CHILD" SHOULD BE THE ONLY INSTRUCTIONS! LUCKILY SINCE MY SON'S SEAT IS STILL NEW, I WAS ABLE TO RETURN IT TO THE STORE AND I REPLACED IT WITH A BRITAX. I REALLY HOPE THAT SOMETHING IS DONE ABOUT THIS DEFECTIVE CAR SEAT BUCKLE. I DO NOT WANT THE REASON FOR THE RECALL HAVE TO BE AT THE EXPENSE OF A CHILD'S LIFE. THERE ARE HUNDREDS OF COMPLAINS ABOUT THIS BUCKLE ON AMAZON CAR SEAT REVIEWS. THAT SHOULD BE ENOUGH FOR GRACO TO CHANGE THE BUCK

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10501480
Machine
JSON-LD · Markdown