NHTSA complaint: 2010 CHRYSLER TOWN AND COUNTRY — VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT SMELLED A BURNING ODOR AND NOTICED HEAVY SMOKE EMITTING FROM THE FRONT DRIVER'S SIDE DOOR CONTROL PANEL. THE VEHICLE WAS MOVED TO THE SHOULDER WHERE THE ENGINE WAS TURNED OFF. THE WINDOW CONTROL SWITCH WIRES WERE DISABLED AND PERMANENTLY REMOVED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS AND THE WIRE HARNESS AND WINDOW CONTROL SWITCH WERE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 44,750.
National Highway Traffic Safety Administration — Office of Defects Investigation