TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND HITTING A POT HOLE, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS LATER TOWED TO AN INDEPENDENT MECHANIC. AFTER DIAGNOSIS, THEY ADVISED HER THAT THE SERPENTINE BELT HAD FAILED. THE VEHICLE WAS REPAIRED. APPROXIMATELY TWO MONTHS LATER, THE FAILURE RECURRED. THE CONTACT RECEIVED WHIPLASH DUE TO THE STALLING. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000. THE CURRENT MILEAGE WAS APPROXIMATELY 73,000. *TR