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2011 CHEVROLET CRUZE — ENGINE

1 injured · 969267 · 2013-03-19

Vehicle

Make
CHEVROLET
Model
CRUZE
Year
2011
Manufacturer
General Motors, LLC
Component
ENGINE
Miles at failure
72,000

Severity

Deaths
0
Injured
1
Fire
No
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

THE CHROME COATING ON THE INSIDE DRIVERS SIDE PLASTIC DOOR HANDLE IS FAILING. THE EDGES OF THE CHROME WHERE IT HAS SEPARATED FROM THE PLASTIC ARE RAZOR SHARP AND HAVE CAUSED MULTIPLE FAIRLY DEEP LACERATIONS TO MY FINGERS WHEN OPENING THE DOOR. I INQUIRED AT THE DEALER ABOUT THEM REPLACING THE PART UNDER WARRANTY BECAUSE ITS CAUSING ME INJURY DESPITE MY CAUTIOUSNESS WHILE OPENING THE HANDLE, THEY TOLD ME IT WASN'T COVERED AND WOULD BE AN EXPENSIVE FIX DUE TO THE LABOR INVOLVED. MY SECOND COMPLAINT IS THE HEAT WORKS INTERMITTENTLY AND WHEN TAKEN TO THE DEALER, THEY SAID I HAD A CRACKED THERMOSTAT HOUSING WHICH WOULD BE COVERED UNDER WARRANTY. THEY DID NOT FIX IT HOWEVER AND SIMPLY REFILLED MY ANTIFREEZE AND SAID THEY WOULD CALL ME TO HAVE IT FIXED WHEN THE PART CAME IN....THAT WAS ALMOST TWO WEEKS AGO. *TR

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10503649
Machine
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