# 2003 VOLKSWAGEN BEETLE — ENGINE AND ENGINE COOLING
> NHTSA complaint `971224` · 2013-03-29 · Volkswagen Group of America, Inc.
## Severity
- **Deaths:** 0
- **Injured:** 2
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** VOLKSWAGEN
- **Model:** BEETLE
- **Year:** 2003
- **Manufacturer:** Volkswagen Group of America, Inc.
- **Component:** ENGINE AND ENGINE COOLING
## Narrative
I JUST BOUGHT A VOLKSWAGEN NEW BEETLE, 03.  THE SMELL MAKES ME PHYSICALLY ILL TO BE IN IT.  THE DAY AFTER I BOUGHT IT, I HAD THE CABIN FILTER CHANGED AND IT STILL SMELLS.  THIS SMELL IS A CHEMICAL SMELL AND MY THROAT STARTED HURTING AND SWELLED UP.  I SAW A DOCTOR AND SHE COULD NOT IDENTIFY THE PROBLEM BUT ADDED THAT MY THROAT WAS FILLED WITH PUSS.  I STOPPED DRIVING IT AND ASKED MY HUSBAND TO DRIVE IT.  HE IS NOW COMPLAINING THAT HE IS HAVING HEADACHES AND HAVING NEW ALLERGIES AFTER JUST ONE WEEK.  WE CALLED VW WHO SAID IT WAS A RUST PROOFING MATERIAL THAT THEY USED TO PUT ON THE CAR AND THAT NOTHING COULD BE DONE.  BUT I HAVE BEEN READING MANY WEBSITES THAT SAY IT IS A PARAFIN SOUND PROOFING MAT UNDER THE CARPET.  THIS MATERIAL IS BEING REMOVED BY VW FOR SOME PEOPLE AFTER CONTACTING NHTSA.  THERE ARE MANY POSTS ONLINE CONCERNING THIS CHEMICAL SMELL (LIKE BURNED CRAYONS).  I AM CONCERNED FOR MY FAMILY'S HEALTH.  I HAVE 3 KIDS WHO HAVE TO RIDE IN THE CAR AS WELL.  I WANT VW TO REMOVE THE PARAFIN SOUND PROOFING MAT AT VW COST.  *TR
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*