TL* THE CONTACT OWNS A 2010 KIA FORTE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE DRIVER OF THE VEHICLE CRASHED INTO A GUARD RAIL. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE VEHICLE WAS TOWED TO A TOW YARD. THE DRIVER AND PASSENGER WERE TRANSPORTED TO THE HOSPITAL BY AMBULANCE. THE DRIVER SUSTAINED HEAD INJURIES AND THE PASSENGER SUSTAINED BRUISING TO HER LEFT FOOT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 32,000. *TR