NHTSA complaint: 2009 CHEVROLET TAHOE — LATCHES/LOCKS/LINKAGES
BOTH THE FRONT DRIVER AND PASSENGER INSIDE DOOR HANDLES OF THIS VEHICLE, A 2009 CHEVY TAHOE LTZ, WHICH HAVE A CHROME COLORED PLASTIC COATING, HAVE BECOME SHARP AS A RESULT OF PEELING ON THE TOP OF THE HANDLE, CAUSING CUTS TO THE FINGERS OF THE DRIVER AND PASSENGERS OF THE OCCUPANTS. CALLS TO GENERAL MOTORS WERE MET WITH ACKNOWLEDGEMENT OF AN EXISTING AND KNOWN PROBLEM WITH THIS PARTICULAR PART IN THIS MODEL VEHICLE AND TRIM LEVEL, HOWEVER ACCOMMODATIONS ARE ONLY BEING MADE TO REPLACE/REPAIR THOSE THAT WERE INSTALLED IN MODEL YEAR 2007. THE AREA OF THE PEELING "CHROME" IS IN AN IDENTICAL LOCATION ON THE IDENTICAL PART ON THE IDENTICAL TRIM LEVEL OF THE IDENTICAL MODEL OF VEHICLE INCLUDED IN THE REPLACEMENT PROGRAM. IT SEEMS AS THOUGH GM HAS LIMITED ITS INCLUSION OF REPLACEMENT/REPAIR TO A LIMITED AMOUNT OF VEHICLES AS MANDATED/SUGGESTED BY NHTSA BASED UPON ITS INVESTIGATION, HOWEVER IT IS EVIDENT THAT THE SCOPE OF THE INVESTIGATION NEEDS TO BE WIDENED TO INCLUDE ALL VEHICLES AND OWNERS WHO ARE/WERE AFFECTED BY THE SAME PROBLEM. I HAVE DOCUMENTED THE INJURIES WITH PHOTOGRAPHS AND NUMEROUS COMPLAINTS TO GM REQUESTING REPLACEMENT/REPAIR HAVE PROVED UNSUCCESSFUL. *TR
National Highway Traffic Safety Administration — Office of Defects Investigation