TL* THE CONTACT OWNS A 2002 TOYOTA AVALON. THE CONTACT STATED THAT WHILE DRIVING 1 MPH AND GOING THROUGH A CAR WASH, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO A VEHICLE DIRECTLY IN FRONT OF IT. THE CONTACT PUT THE VEHICLE IN REVERSE AND AGAIN THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO THE VEHICLE DIRECTLY BEHIND IT. THE CONTACT SUFFERED INJURIES TO HER NECK AND BACK. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 75,655.