TL* THE CONTACT OWNS A 2012 FIAT 500C. THE CONTACT WAS DRIVING 40 MPH AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DESTROYED. THERE WAS DAMAGE TO THE FRONT FENDER AND THE FRONT DRIVER'S SIDE DOOR. THE CONTACT SUSTAINED A MILD CONCUSSION. A POLICE REPORT WAS NOT FILED OF THE INCIDENT. THE VEHICLE WAS NOT INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 20,000.