NHTSA complaint: SUSPENSION CONTROL ARM — EQUIPMENT:MECHANICAL
I BOUGHT THIS LINK FROM A COMPANY THAT IS SELLING IT IN THE US AND ALSO EXPORTING IT. THIS LINK HAS FAILED ON ME IN LESS THAN 2000 MILES CAUSING THE REAR SUSPENSION ON MY MOTORCYCLE TO COLLAPSE WHEN I WAS TRAVELLING AT 110MPH. I HAVE APPROACHED MANY MOTORCYCLE FORUMS NOW BOTH IN THE US AND UK AND EU AND THIS LINK HAS FAILED ON EVERY PERSON THAT HAS BOUGHT IT. I HAVE HAD IT INSPECTED BY ENGINEERS AND BY DESIGN BECAUSE IT PRODUCES TORQUE ON THE BOLT IT IS NOT STRONG ENOUGH BECAUSE OF THE DESIGN AND BREAKS. THIS HAS HAPPENED TO MANY PEOPLE IN THE UK AND US AND I CANNOT GET THIS LINK STOPPED FROM BEING MANUFACTURED OR GET MY MONEY BACK FROM THE COMPANY. THE LINK ALSO BECAUSE OF THE DESIGN CHANGES THE RISING RATE OF THE MOTORCYCLE AND IS NOT AN EXACT REPLACEMENT FOR THE OEM PART, ALTHOUGH IT IS BEING SOLD AS SUCH. THE LINK IS BEING MARKETED AS AN EXACT REPLACEMENT FOR THE OEM PART, ALTHOUGH IT CHANGES THE RISING RATE OF THE SUSPENSION OUTSIDE OF THE MANUFACTURES DESIGN AND IT IS ALSO BEING MARKETED AS BEING AS STRONG AS THE OEM PART IF NOT STRONGER WHEN IT IS NOT. I HAVE 2 DOCUMENTED CASES OF PEOPLE BEING KILLED IN THE UK WITH POLICE REPORTS FROM THEIR INVESTIGATION WHERE THE REAR SUSPENSION COLLAPSED ON THE MOTORCYCLE THAT THIS LINK IS DESIGNED TO BE FITTED TO. WHEN THIS LINK BREAKS THE REAR SUSPENSION COLLAPSES. I HAVE EMAILED EVERY AGENCY IN THE US TRYING TO GET SOME SUPPORT TO GET THIS PRODUCT STOPPED. THE COMPANY THAT PRODUCE THIS LINK NEEDS TO HELD RESPONSIBLE AND THIS PRODU
National Highway Traffic Safety Administration — Office of Defects Investigation