TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, SHE ATTEMPTED TO BRAKE TO AVOID A CRASH. THE CONTACT WAS UNABLE TO STOP THE VEHICLE AND CRASHED INTO THE FRONT PASSENGER'S SIDE OF ANOTHER VEHICLE. THE CONTACT'S AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS NOT INJURED. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER 12V527000 (AIR BAG) BUT HAD NOT BEEN SERVICED PER THE RECALL PRIOR TO THE CRASH. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGE WAS 113,000. ...UPDATED 07-10-13 *BF