TL* THE CONTACT OWNS A 2012 GMC TERRAIN. THE CONTACT STATED THAT WHILE SITTING AT A TRAFFIC STOP, A SEMI-TRUCK CRASHED INTO THE REAR BUMPER OF THE CONTACT'S VEHICLE. THE CONTACT'S VEHICLE WAS PUSHED FORWARD, CAUSING THE CONTACT TO CRASH INTO A PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE HAND, NECK AND BACK. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE AIR BAG DEPLOYMENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 32,000. *TR