NHTSA complaint: 2011 SUBARU FORESTER — VEHICLE SPEED CONTROL
PULLED INTO A PARKING SPACE AT A LOCAL TRAIN STATION. CAR WAS STOPPED AND SHUT OFF. NOT SURE IF KEYS WERE IN IGNITION OR NOT. WHEN REACHING OVER TO GET HANDBAG AND TOTE I HEARD THE ENGINE REV UP VERY SUDDENLY AND LOUDLY, CAR JUMPED 6" CURB AND PROPELLED FORWARD ABOUT TWO FEET WHEN RIGHT FRONT BUMPER HIT TREE AND CAR STOPPED. AIR BAGS DID NOT DEPLOY AND I WAS NOT INJURED. BEFORE I EVEN KNEW ABOUT THIS WEBSITE I TOLD THE ADJUSTER AND THE DEALERSHIP THAT THE CAR TOOK OFF ON ITS OWN. THE ONLY REACTION I GOT WAS STRANGE LOOKS. TOLD BY BODY SHOP THAT CAR WAS "TOTALLY FIXABLE" WITHIN TWO WEEKS. $7,000 IN BODY WORK 3 WEEKS LATER WAS TOLD ENGINE WAS "RUNNING ROUGH" AND IT WAS SENT TO SUBARU DEALER WHERE PURCHASED. TOLD THAT ENGINE HAD TO BE REBUILT - MACHINING HEAD; VALVE REPLACEMENT; NEW GASKETS ETC. FIVE WEEKS LATER SUBARU STILL HAS MY CAR. ABOUT 3 WEEKS AGO PRIOR TO KNOWING ABOUT THIS WEBSITE AND SEEING HOW MANY OTHER PEOPLE HAVE REPORTED THIS PROBLEM I ORDERED A NEW SUBARU USING THIS ONE AS A TRADE IN. SUBARU WON'T GIVE ME A TRADE IN VALUE UNTIL CAR IS FIXED AND THEY HAVE HAD THE CAR FIVE WEEKS AND STILL HAVEN'T FIXED IT. I LIVE IN THE SUBURBS AM 62 YEARS OLD AND I'VE BEEN TAKING TRAINS, BUSES, MY BIKE AND WALKING TO GET TO WORK AND TO DO EVERYDAY ERRANDS. NO OFFER OF A LOANER FROM SUBARU ALTHOUGH I'VE ASKED TWICE. CONTACTED CORPORATE SUBARU AND REPORTED WHAT I READ ON THIS WEBSITE AND MY OWN EXPERIENCE AND WAS TOLD THAT IT WOULD BE HARD TO PROVE. LAST WEEK CORPORATE SAID THE
National Highway Traffic Safety Administration — Office of Defects Investigation