NHTSA complaint: 2011 DODGE GRAND CARAVAN — AIR BAGS
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH AND CRASHED INTO A BUILDING. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED HEAD AND BACK INJURIES, AND WAS TRANSPORTED TO THE HOSPITAL. THE FRONT PASSENGER SUSTAINED WHIPLASH INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 60,000.
National Highway Traffic Safety Administration — Office of Defects Investigation