NHTSA complaint: 2003 FORD EXPLORER — SERVICE BRAKES
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, SHE APPLIED THE BRAKES BUT THE PEDAL TRAVELED TO THE FLOOR BOARD AND VEHICLE DID NOT RESPOND. THE CONTACT THEN BEGAN TO RAPIDLY PUMP THE BRAKES UNTIL THE VEHICLE DECELERATED. THE CONTACT SUFFERED AN INJURED KNEE DUE TO THE PRESSURE SHE APPLIED TO THE BRAKE PEDAL. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC, WHO STATED THAT THE PISTONS HAD SHATTERED. THE VEHICLE WAS REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 190,000.
National Highway Traffic Safety Administration — Office of Defects Investigation