NHTSA complaint: 2007 CHEVROLET HHR — STRUCTURE:BODY
ON AUGUST 28, 2012, THE ELECTRONIC POWER STEERING MOTOR WENT OUT ON MY 2007 CHEVROLET HHR. WE WENT ACROSS THE ONCOMING LANE AND IT WAS EXTREMELY HARD FOR MY HUSBAND TO GET IT BACK INTO THE RIGHT LANE. ON 8/30/2012, WE TOOK IT TO A GM GARAGE AND THEY REPLACED IT WITH A REMAN. POWERING STEERING MOTOR, GIVING US A ONE YEAR/12,000 MILE WARRANTY.. ON JULY 9, 2013, I WAS DRIVING THE HHR OUT OF STATE AND WAS COMING OUT OF A SLIGHT LEFT HAND CURVE WHEN THE POWER STEERING MOTOR WENT OUT AGAIN, WHICH I WAS NOT ABLE TO STEER THE CAR AND IT ENDED UP IN THE RIGHT HAND BANK/DITCH. LESS THAN ONE YEAR AND LESS THAN 12,000 MILES LATER, THE GM GARAGE SAID THAT THEY WOULD REPLACE THE POWER STEERING PUMP IF WE BROUGHT THE CAR BACK TO THEM. THAT IS IMPOSSIBLE BECAUSE THE DAMAGE WAS MORE THAN ENOUGH TO TOTAL THE CAR AND IT HAPPENED IN ANOTHER STATE. THEY SAID THERE IS NOTHING THEY CAN DO. PLUS, NOW I HAVE POINTS AGAINST MY INSURANCE. *TR
National Highway Traffic Safety Administration — Office of Defects Investigation