Engineering Analysis · TAILGATE SUPPORT CABLES · Opened 2005-04-14 · Closed 2006-05-19
Investigation
Action number
EA05008
Type
Engineering Analysis
Open date
2005-04-14
Close date
2006-05-19
Manufacturer
General Motors, LLC
Affected makes
CHEVROLET; GMC
Affected components
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
Affected model years
1998, 1999, 2000, 2001, 2002, 2003, 2004, 9999
Affected (make, year) variants
14
Summary
GENERAL MOTORS IS CONDUCTING A SPECIAL POLICY PROGRAM FOR 903,464 OWNERS OF 2000 - 2003 MODEL S/T VEHICLES THROUGH WHICH OWNERS MAY, AT THEIR OPTION, EITHER (1) PERIODICALLY INSPECT THE TAILGATE SUPPORT CABLES INSTALLED IN THEIR VEHICLE AND HAVE THE CABLES REPLACED IF THE CABLE COATING EXHIBITS ANY INDICATIONS OF DAMAGE OR DETERIORATION OR (2) REQUEST THAT THE TAILGATE SUPPORT CABLES BE REPLACED FREE OF CHARGE. GM WILL HONOR ALL REQUESTS BY OWNERS WHO OPT FOR REPLACEMENT WITHOUT QUESTION REGARDLESS OF THE CONDITION OR APPEARANCE OF THE CABLES. GM HAS AGREED TO MAIL REMINDER NOTIFICATIONS TO OWNERS EVERY TWO YEARS UNTIL THE TAILGATE SUPPORT CABLES HAVE BEEN REPLACED OR UNTIL THE VEHICLE IS 12 YEARS OLD.ODI'S INVESTIGATION INDICATES THAT A SIGNIFICANT MAJORITY OF THE REPORTED COMPLAINTS (87%) AND INJURIES (94%) HAVE OCCURRED IN MY 2000 - 2003 S/T VEHICLES.