Preliminary Evaluation · SIDE FRONT WINDOW SHATTERS · Opened 2007-09-27 · Closed 2008-02-05
Investigation
Action number
PE07049
Type
Preliminary Evaluation
Open date
2007-09-27
Close date
2008-02-05
Manufacturer
General Motors, LLC
Affected makes
PONTIAC
Affected components
VISIBILITY; VISIBILITY:GLASS, SIDE/REAR; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Affected model years
2003, 2004
Affected (make, year) variants
6
Summary
THE SUBJECT VEHICLE IS MANUFACTURED BY NEW UNITED MOTOR MANUFACTURING, INC. (NUMMI) IN FREMONT, CALIFORNIA.NUMMI IS A JOINT VENTURE BETWEEN GENERAL MOTORS AND TOYOTA.TOYOTA IS RESPONSIBLE FOR RESPONDING TO THIS NHTSA INVESTIGATION.TOYOTA REPORTS THAT ITS EVALUATION IS INCOMPLETE AT THIS TIME, HOWEVER; TOYOTA HAS IDENTIFIED TWO ISSUES THAT CAN CONTRIBUTE TO SIDE WINDOW GLASS BREAKING.IN ITS JANUARY 11, 2008 LETTER TO ODI, TOYOTA STATED THAT A MAJORITY OF THE REPORTS INCLUDED IN THIS RESPONSE ARE MOST LIKELY RELATED TO THE LOOSENING OF THE WINDOW REGULATOR BOLTS.THE SECOND ISSUE IS, LESS PREDOMINANTLY, THE INTERFERENCE OF THE SIDE WINDOW GLASS WITH THE DOOR CHECK LINK....ODI HAS RECEIVED 46 CONSUMER COMPLAINTS ALLEGING THAT THE DRIVER AND/OR PASSENGER POWER FRONT WINDOW SHATTERED, AND/OR THE WINDOW MAKES A POPPING/CLICKING NOISE DURING OPERATION.A LOOSENING OF THE WINDOW REGULATOR BOLTS MAY PRODUCT A POPPING NOISE WHILE OPERATING THE WINDOW.THE POWER WINDOW SYSTEM IN THE VIBE IS ALSO USED IN THE TOYOTA COROLLA AND THE TOYOTA COROLLA MATRIX.TOYOTA IDENTIFIED 203 COMPLAINTS FOR MODEL YEAR (MY) 2003-2004 PONTIAC VIBE; AND, 254 COMPLAINTS FOR MY 2003-2004 TOYOTA COROLLA AND TOYOTA COROLLA MATRIX ALLEGING THAT THE SIDE FRONT POWER WINDOW SHATTERED AND/OR MADE A POPPING/CLICKING NOISE DURING OPERATION.TOYOTA IS STILL MONITORING AND EVALUATING THIS ISSUE.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA08-004) TO FURTHER INVESTIGATE THIS ISSUE .