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NHTSA Recall Query RQ25002

Recall Query · Recall 19V-293 Post Remedy Failures · Opened 2025-06-30 · Closed 2025-12-12

Investigation

Action number
RQ25002
Type
Recall Query
Open date
2025-06-30
Close date
2025-12-12
Manufacturer
Chrysler (FCA US, LLC)
Affected makes
DODGE
Affected components
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT; POWER TRAIN:SHIFT LINKAGE/CABLE/ROD; POWER TRAIN:SHIFT LINKAGE/CABLE/ROD:RETAINING FASTENERS/HARDWARE
Affected model years
2013, 2014, 2015, 2016
Affected (make, year) variants
12

Summary

On June 30, 2025, the Office of Defects Investigations (ODI) opened RQ25002 to investigate and review the effectiveness of Recall 19V-293. This recall was intended to address deterioration and detachment of shifter cable bushings by replacing them with an improved bushing that is less susceptible to deterioration from chemicals, oils, and solvents in MY2013-2016 Dodge Dart vehicles equipped with automatic transmissions and manufactured by Fiat Chrysler Automotive US LLC (FCA US). If the shifter cable becomes detached from the transmission, the transmission gear position may not match the driver’s intended gear selection. This mismatch could result in unintended vehicle movement or rollaway when the driver believes the transmission is in PARK, increasing the risk of a crash and/or injury. ODI has received sixty-three (63) Vehicle Owner Questionnaires (VOQ) alleging worn or misadjusted shifter cables and/or shifter cable detachments in subject vehicles that had already received the remedy for Recall 19V-293. Complainants reported incidents of bushing deterioration and detachment, resulting in gear-selection mismatch despite the prior recall repair, raising concerns regarding the effectiveness and durability of the implemented remedy and the adequacy of the recall. ODI’s investigation sought to determine whether the remedy used in recall 19V-293 adequately addressed the cause of the failure and whether other vehicles using the same bushing design might be affected. In response, FCA US and Dura Automotive Systems Inc. (Dura) determined that the repair for Recall 19V-293 did not sufficiently address the issue, and therefore, a safety defect exists in the subject vehicle population. As a result, FCA US and Dura initiated the following recall actions: ·         Recall 25V-674 (FCA US) is intended to address MY 2013–2016 Dodge Dart vehicles repaired under 19V-293 or otherwise equipped with suspect service parts. Remedy is under development. ·         Recall 25E-065 (Dura) i

Source

Authoritative
NHTSA ODI investigation page
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