Aviation accident MIA96FA059

the flight crew's improper procedures and actions (failing to contact system operations/dispatch, failing to use all available aircraft and company manuals, and prematurely resetting the ground control relay circuit breakers) in response to an in-flight abnormality, which resulted in the inadvertent in-flight activation of the ground spoilers during the approach to landing and the airplane's subsequent descent rate and excessively hard ground impact in the runway approach light area. Contributing factors in the accident were ValuJet's failure to incorporate cold weather nosegear servicing procedures in its operations and maintenance manuals, the incomplete procedural guidance contained in the ValuJet quick reference handbook, and the flight crew's inadequate knowledge and understanding of the aircraft systems.