SERS · Boeing 747-236 · 2000-02-28 · PROVIDENCE, RI, USA
Event
NTSB number
NYC00LA085
Event ID
20001212X20563
Type
Accident
Date
2000-02-28
Location
PROVIDENCE, RI, USA
Injuries
Highest injury
SERS
Fatal
0
Serious
1
Minor
11
Uninjured
371
Total aboard
383
Aircraft
Make
Boeing
Model
747-236
Registration
GBDXL
FAR Part
129
Engines
4
Damage
—
Conditions
Light
NDRK
Weather
IMC
Probable cause
Maintenance personnel's failure to reconnect the pitot connections to the elevator feel computer which resulted in an elevator control surface deflection which was outside of the normal autopilot elevator authority. The uncommanded autopilot input to the elevator control surface resulted from an undetermined electrical source. A factor in this accident was that the section of the 747 Maintenance Manuel utilized by company maintenance personnel did not contain an "elevator feel light test."