CFPB consumer complaint against NAVY FEDERAL CREDIT UNION
No public narrative — consumer did not consent to publication.
Key facts
- Complaint ID
- 21998942
- Company
- NAVY FEDERAL CREDIT UNION
- Product
- Vehicle loan or lease
- Sub-product
- Loan
- Issue
- Problems at the end of the loan or lease
- Sub-issue
- Unable to receive car title or other problem after the loan is paid off
- Date received
- 2026-05-08T12:00:00-05:00
- Submitted via
- Web
- State
- WV
- Company response
- In progress
- Timely response
- Yes
- Consumer disputed
- N/A
- Tags
- Servicemember
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