CFPB consumer complaint against AMERICAN EXPRESS COMPANY
No public narrative — consumer did not consent to publication.
Key facts
- Complaint ID
- 21999134
- Company
- AMERICAN EXPRESS COMPANY
- Product
- Credit card
- Sub-product
- General-purpose credit card or charge card
- Issue
- Problem with a purchase shown on your statement
- Sub-issue
- Credit card company isn't resolving a dispute about a purchase on your statement
- Date received
- 2026-05-08T12:00:00-05:00
- Submitted via
- Web
- State
- FL
- Company response
- Closed with explanation
- Timely response
- Yes
- Consumer disputed
- N/A
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