CFPB consumer complaint against WESTERN UNION COMPANY, THE

Name: Money transfer, virtual currency, or money service complaint against WESTERN UNION COMPANY, THE
Item: WESTERN UNION COMPANY, THE
Author: Anonymous CFPB consumer

Money transfer, virtual currency, or money service · Money was not available when promised · received 2026-05-08T12:00:00-05:00 from TN · view on consumerfinance.gov ↗

No public narrative — consumer did not consent to publication.

Key facts

Complaint ID: 22016073
Company: WESTERN UNION COMPANY, THE
Product: Money transfer, virtual currency, or money service
Sub-product: International money transfer
Issue: Money was not available when promised
Sub-issue: —
Date received: 2026-05-08T12:00:00-05:00
Submitted via: Phone
State: TN
Company response: Closed with explanation
Timely response: Yes
Consumer disputed: N/A

All complaints against this company: /api/v1/cfpb/by-company/WESTERN UNION COMPANY, THE
Compliance screen for this company: /api/v1/screening/all?name=WESTERN UNION COMPANY, THE

CFPB consumer complaint against WESTERN UNION COMPANY, THE

Key facts

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