CFPB consumer complaint against SANTANDER HOLDINGS USA, INC.

Mortgage · Trouble during payment process — Escrow, taxes, or insurance · received 2026-05-08T12:00:00-05:00 from MA · view on consumerfinance.gov ↗

No public narrative — consumer did not consent to publication.

Key facts

Complaint ID
22021664
Company
SANTANDER HOLDINGS USA, INC.
Product
Mortgage
Sub-product
Conventional home mortgage
Issue
Trouble during payment process
Sub-issue
Escrow, taxes, or insurance
Date received
2026-05-08T12:00:00-05:00
Submitted via
Phone
State
MA
Company response
In progress
Timely response
Yes
Consumer disputed
N/A

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