CFPB consumer complaint against AMERICAN EXPRESS COMPANY

Checking or savings account · Closing an account — Funds not received from closed account · received 2026-05-08T12:00:00-05:00 from NY · view on consumerfinance.gov ↗

No public narrative — consumer did not consent to publication.

Key facts

Complaint ID
22023106
Company
AMERICAN EXPRESS COMPANY
Product
Checking or savings account
Sub-product
Checking account
Issue
Closing an account
Sub-issue
Funds not received from closed account
Date received
2026-05-08T12:00:00-05:00
Submitted via
Web
State
NY
Company response
Closed with explanation
Timely response
Yes
Consumer disputed
N/A

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