CFPB consumer complaint against NAVY FEDERAL CREDIT UNION

Name: Mortgage complaint against NAVY FEDERAL CREDIT UNION
Item: NAVY FEDERAL CREDIT UNION
Author: Anonymous CFPB consumer

Mortgage · Trouble during payment process — Escrow, taxes, or insurance · received 2026-05-08T12:00:00-05:00 from MD · view on consumerfinance.gov ↗

No public narrative — consumer did not consent to publication.

Key facts

Complaint ID: 22029557
Company: NAVY FEDERAL CREDIT UNION
Product: Mortgage
Sub-product: Conventional home mortgage
Issue: Trouble during payment process
Sub-issue: Escrow, taxes, or insurance
Date received: 2026-05-08T12:00:00-05:00
Submitted via: Web
State: MD
Company response: In progress
Timely response: Yes
Consumer disputed: N/A

All complaints against this company: /api/v1/cfpb/by-company/NAVY FEDERAL CREDIT UNION
Compliance screen for this company: /api/v1/screening/all?name=NAVY FEDERAL CREDIT UNION

CFPB consumer complaint against NAVY FEDERAL CREDIT UNION

Key facts

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