CFPB consumer complaint against KEYCORP

Mortgage · Applying for a mortgage or refinancing an existing mortgage — Delays in the application process · received 2026-05-10T12:00:00-05:00 from NY · view on consumerfinance.gov ↗

No public narrative — consumer did not consent to publication.

Key facts

Complaint ID
22058468
Company
KEYCORP
Product
Mortgage
Sub-product
VA mortgage
Issue
Applying for a mortgage or refinancing an existing mortgage
Sub-issue
Delays in the application process
Date received
2026-05-10T12:00:00-05:00
Submitted via
Web
State
NY
Company response
Closed with explanation
Timely response
Yes
Consumer disputed
N/A
Tags
Servicemember

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