CFPB consumer complaint against AMERICAN EXPRESS COMPANY

Credit card · Other features, terms, or problems — Other problem · received 2026-05-11T12:00:00-05:00 from IL · view on consumerfinance.gov ↗

No public narrative — consumer did not consent to publication.

Key facts

Complaint ID: 22064381
Company: AMERICAN EXPRESS COMPANY
Product: Credit card
Sub-product: General-purpose credit card or charge card
Issue: Other features, terms, or problems
Sub-issue: Other problem
Date received: 2026-05-11T12:00:00-05:00
Submitted via: Web
State: IL
Company response: In progress
Timely response: Yes
Consumer disputed: N/A

Related

All complaints against this company: /api/v1/cfpb/by-company/AMERICAN EXPRESS COMPANY
Compliance screen for this company: /api/v1/screening/all?name=AMERICAN EXPRESS COMPANY