CFPB consumer complaint against NAVY FEDERAL CREDIT UNION

Checking or savings account · Problem with a lender or other company charging your account — Transaction was not authorized · received 2026-05-11T12:00:00-05:00 from NY · view on consumerfinance.gov ↗

No public narrative — consumer did not consent to publication.

Key facts

Complaint ID
22069140
Company
NAVY FEDERAL CREDIT UNION
Product
Checking or savings account
Sub-product
Savings account
Issue
Problem with a lender or other company charging your account
Sub-issue
Transaction was not authorized
Date received
2026-05-11T12:00:00-05:00
Submitted via
Web
State
NY
Company response
In progress
Timely response
Yes
Consumer disputed
N/A

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