CFPB consumer complaint against NAVY FEDERAL CREDIT UNION

Debt collection · Attempts to collect debt not owed — Debt was result of identity theft · received 2026-05-11T12:00:00-05:00 from MS · view on consumerfinance.gov ↗

No public narrative — consumer did not consent to publication.

Key facts

Complaint ID
22070094
Company
NAVY FEDERAL CREDIT UNION
Product
Debt collection
Sub-product
I do not know
Issue
Attempts to collect debt not owed
Sub-issue
Debt was result of identity theft
Date received
2026-05-11T12:00:00-05:00
Submitted via
Web
State
MS
Company response
In progress
Timely response
Yes
Consumer disputed
N/A

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